Return Policy
Welcome to Zoe Fitness. By accessing our website or purchasing from our store, you agree to the following Terms & Conditions. Please read them carefully before using our services.
General
Zoe Fitness reserves the right to refuse service to anyone for any reason at any time. We may modify prices, products, or policies without prior notice.
Product Information
We strive to represent our products as accurately as possible; however, colors and details may vary depending on screen display and manufacturing.
Order Acceptance
Your order represents an offer to purchase. We reserve the right to cancel or refuse any order due to:
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Suspected fraudulent activity
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Incorrect pricing
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Product availability
Pricing & Payments
All prices are listed in EUR unless otherwise stated. Payments are processed securely through accepted payment methods shown at checkout.
Intellectual Property
All store content including logos, text, graphics, product descriptions, and images are the property of Zoe Fitness and may not be copied or distributed without permission.
Limitation of Liability
Zoe Fitness is not liable for:
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Delays caused by third-party couriers
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Incorrect shipping information provided by customers
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Damage caused by misuse of products
Contact
For any questions, contact us at:
📧 zoefitco@gmail.com
📦 SHIPPING POLICY — ZOE FITNESS
Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays).
Shipping Time
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Domestic (NL): 3–7 business days
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Europe: 5–12 business days
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International: 10–20 business days
Delivery times may vary due to customs, weather, or courier delays.
Shipping Costs
Shipping costs are calculated at checkout based on location and package weight.
Tracking
A tracking number will be emailed once your order has shipped.
Incorrect Address
If an incorrect address is provided, Zoe Fitness is not responsible for lost packages.
Lost or Delayed Packages
Once shipped, responsibility transfers to the courier. We assist in tracking but do not control delivery.
Contact
zoefitco@gmail.com For any shipping concerns:
↩ RETURN & REFUND POLICY — ZOE FITNESS
We hope you love your purchase. If not, we are here to help.
Return Period
Returns are accepted within 30 days of delivery.
Return Requirements
Items must be:
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Unworn and unused
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In original packaging
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With tags still attached
Non-Returnable Items
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Sale items
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Gift cards
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Digital products
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Intimate/hygienic items (e.g., undergarments)
Return Shipping
Return shipping cost is the customer’s responsibility unless the item arrived damaged or incorrect.
Refunds
Once your return is inspected, we will notify you. Refunds are issued to the original payment method within 5–7 business days.
Damaged or Incorrect Items
Contact us within 48 hours of delivery with photos, and we will resolve the issue.
Contact
zoefitco@gmail.com